Are your gorgeous soft plush toys 100% Australian Made?

Yes. They all proudly carry the official Australian made logo. This logo is only issued to companies that have proven they manufacture their products in Australia.

Are your Australian plush toys high quality?

Yes.  We are proud to say that when you buy a Koala Express soft plush toy you will be purchasing
the highest quality toy that is available.  
They are also completely non-allergenic and can be washed in warm water and then brushed.

How do you keep my payment details safe?

Once you press the secure order button all the information you have typed
is Encrypted utilising the latest 256-bit technology.

This makes it impossible for anyone to read.
Once we have processed your order all credit card information is deleted.

What if I receive my plush gifts and I don't like them?

Koala Express offers an unconditional money back guarantee.
If for any reason you are not happy with your purchase simply return the item(s) and we will refund the entire purchase amount. We won't be upset, after all that's why we offer a full guarantee.

Once you receive my order, how quickly will my Aussie plush toys be dispatched?

We dispatch all orders within 24 hours to ensure you receive your item within 3 - 14 days.
For more details on delivery please click here.

What are you doing to help the wildlife caught up in the bushfires?

Apart from donating to Fauna Rescue SA and the Wildlife Preservation Society of Queensland we've just adopted a cute little koala called 'Anwen' from Koala Conservation Australia.

I've read everything on this page and it hasn't answered my question.
How can I contact you?